by Darin Cooper | Nov 24, 2015 | Call Recording
Actionable Intelligence Solutions from Verint Help Clayton Homes Create High-Quality Customer Experiences Tue May 26, 2015 Largest Home Builder in America Implements Speech Analytics Software from Verint Systems MELVILLE, N.Y., May 20, 2015 — Verint® Systems...
by Darin Cooper | May 8, 2015 | NexGen 911, Public Safety
For busy Public Safety departments, staying at the forefront of technology has always been important. The advent of Next Generation 9-1-1 has made it critical. That was certainly the case for the Washington County, Pennsylvania Public Safety Center. Located southwest...
by Darin Cooper | May 8, 2015 | Public Safety
Should Public Safety Centers consider Event-Driven Recording? After all, shouldn’t PSAP call logging happen 100% of the time? Consider the following situations in which event-driven start (or stop) of recording could prove useful. Selective recording of the Chief’s...
by Darin Cooper | Jan 24, 2015 | Uncategorized
Darin Cooper – President of Sound Communications recognized in this Columbus Business First article. People to Know: Darin Cooper – Columbus – Columbus Business First
by Darin Cooper | Dec 11, 2014 | Uncategorized
Central Ohio’s Sound Communications at the forefront of providing better eyewitness accounts Columbus (December 10, 2014) – “What really happened?” It’s a critical question now at the center of a string of highly publicized and controversial incidents between police...
